Ticketing and Patron Information
During the Festival dates, the Bondi Festival Box Office is located downstairs at the Bondi Pavilion. The box office is open Thu – Sat: 12 – 8.30pm & Sun: 12 – 6.30pm.
Tickets for the Bondi Festival Ice Rink and Bondi Vista Ferris Wheel can be purchased from their respective box offices, right up to the session start time. During the Festival dates, the box offices are located immediately outside the attractions and are open every day of the Festival from 9:45am.
Please note: A single booking fee of up to $4.50 applies, plus a credit card fee on orders over $80. Credit card fees range from 0.9 to 1.6% depending on card type. If order is less than $80 card fee is included in booking fee.
All venues are general admission. If you require a particular seat for mobility or other reasons please contact us via email@example.com nominating your contact details, date and time of particular performance.
All sales are final. A refund will only be provided in the event a performance is cancelled, re-scheduled or significantly relocated, minus the small booking fee charged by our ticketing provider. A refund or exchange will not be provided due to change of mind or incorrect purchase date, where a patron is dissatisfied with an event, refused entry or evicted from an event, fails to attend the event, or their ticket is lost or stolen without proof of purchase being provided. Please check all details carefully before purchasing, as sales are final.
Bondi Festival Ice Rink
The Bondi Festival Ice Rink has a strict refund policy. The rink is outdoors and is designed to proceed in all weather conditions – rain or shine. If rain is forecast, assume your session is going ahead and please be prepared with your own raincoat and wet weather gear. Umbrellas are not permitted on the ice. Please note, there are no refunds if you do not arrive at your session. In extreme circumstances we may be able to reschedule your tickets to another session if you request and we have availability. If you have purchased your tickets online and you need to reschedule, please send us an email at firstname.lastname@example.org with a minimum 48 hours notice before your session and we will try to reschedule your tickets. Refunds and rescheduling are at our discretion.
Risk Warning: All skaters will be required to complete a waiver before going on the rink. Skating is at your own risk. Skating is both a recreational and/or sporting activity. Participants are hereby warned and acknowledge that there is risk of injury/death and/or loss/damage to personal property whilst skating or being in this venue. Patrons/parents/guardians must evaluate these risks before engaging in, or allowing minors to engage in, these activities. If you do not accept this liability, then do purchase a ticket or participate.
Bondi Festival supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Companion Card holders are required to phone or email their valid Companion Card number and expiry date. Please email email@example.com or call (02) 9083 8988.
Babes in Arms (under 2) are admitted free, and must remain in the arms of their adult throughout the show. This applies to all shows.
All children must be accompanied by a ticket-holding adult at all Bondi Festival performances and workshops.
Bondi Festival Ice Rink
All tickets are sold at prices as displayed. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder on presentation of their Card at the Ice Rink Box Office on site. Additional tickets for the Companion Card holder will be available for every session, even if the session shows as sold out online.
Performance times may be subject to change. Please check the website closer to the performance date for up to date accurate information.
Cameras & Recording Equipment
Cameras and recording equipment are not permitted in the venues during performances. Photography or recording of performance is not permitted.
In consideration of other patrons, please ensure mobile phones and other devices are turned off while in the theatres.
Conditions of Entry
All persons must hold a valid ticket for entry to an event. The unique barcode on your ticket can only be used once.
Each ticket is for one person and cannot be shared with another person.
Content and age restrictions are available on the event pages.
Patrons must adhere to the venue rules. Lock-out periods will apply and latecomers may not be admitted for some performances.
No alcohol may be brought onto the premises.
Particular elements of an event or performance may be changed without notice. Bondi Festival reserves the right to vary advertised artists, programs, pricing and seating arrangements as necessary.
Bondi Festival reserves the right to refuse entry to any persons at the Festival’s discretion.
Patrons who disrupt a performance or do not adhere to these conditions of entry may be asked to leave, without refund of the ticket purchase price.
Masks are strongly recommended to be worn over the mouth and nose in all our performance venues.